Senior business leaders increasingly expect HR and L&D functions to demonstrate their value to the organization. With tightening budgets and ever-greater performance demands, measurement, analytics and analytical thinking are now required competencies within HR & training and development.

HR and L&D departments must measure not only the efficiency of their processes, the effectiveness of their solutions, the satisfaction of their customers (be they internal or external) but also the extent functions must demonstrate that they are acquiring the right talent, retaining high performing employees and building the needed competencies for the future.

Parskey Consulting provides services that build a measurement framework to drive greater accountability, performance and value to the business.

Measurement Maturity Model

Measurement Maturity Framework

Services:

• Assess the maturity of the learning organization on eight key dimensions required to build measurement maturity
• Identify critical gaps in organizational capability
• Recommend a suite of balance key performance indicators for L&D or HR
• Collaboratively identify key priorities to build measurement maturity
• Develop a short term tactical plan and a longer term implementation plan

Deliverables:

• Current state assessment
• Measurement implementation priorities
• Balanced KPIs including efficiency, effectiveness and outcome measures as well as leading and lagging indicators
• Six month tactical plan with assigned accountabilities
• 18 month roadmap with 6 month milestones and review process